Payment & Delivery

Change or Cancel an Order

After the Red-A customer service confirms the delivery date with the customer, Red A will not accept any cancellation or change. If the customer fails to sign the goods for personal reasons on the day of delivery, and Red A needs to provide the delivery service again, Red A will charge the customer for the delivery service, the fee will be determined by region.
 
Please note: orders placed in international areas (ie areas outside Hong Kong) will not be subject to any modifications.